Posts Archive - Matrixbreach Innovations

Jack Foster Jack Foster

0 Course Enrolled • 0 Course Completed

Biography

Hot C_C4H56I_34 Examcollection Dumps Torrent 100% Pass | Professional C_C4H56I_34: SAP Certified Application Associate - SAP Service Cloud Version 2 100% Pass

DOWNLOAD the newest Itcertmaster C_C4H56I_34 PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=1b6pSjsznPK6g-twpRpEbcZhZhLsQLiaA

Our company always feedbacks our candidates with highly-qualified C_C4H56I_34 study guide and technical excellence and continuously developing the most professional C_C4H56I_34 exam materials. You can see the high pass rate as 98% to 100%, which is unmarched in the market. What is more, our C_C4H56I_34 Practice Engine persists in creating a modern service oriented system and strive for providing more preferential activities for your convenience.

In fact, purchasing our C_C4H56I_34 Actual Test means you have been half success. Good decision is of great significance if you want to pass the C_C4H56I_34 exam for the first time. That is to say, if you decide to choose our study materials, you will pass your exam at your first attempt. Not only that, we also provide all candidates with free demo to check our product, it is believed that our free demo will completely conquer you after trying.

>> C_C4H56I_34 Examcollection Dumps Torrent <<

Accurate SAP C_C4H56I_34 Test | C_C4H56I_34 Dumps PDF

Our C_C4H56I_34 guide questions have helped many people obtain an international certificate. In this industry, our products are in a leading position in all aspects. If you really want to get an international certificate, our C_C4H56I_34 training quiz is really your best choice. Of course, you really must get international certification if you want to stand out in the job market and get better jobs and higher salaries. With the help of our C_C4H56I_34 Exam Materials, you can reach your dream.

SAP Certified Application Associate - SAP Service Cloud Version 2 Sample Questions (Q81-Q86):

NEW QUESTION # 81
Which actions are necessary to use installed bases in cases? Note: There are 2 correct answers to this question.

A. An active service contract must be added to the installed base.
B. At least one registered product must be assigned to the installed base.
C. A customer needs to be assigned to the installed base.
D. The installed base must be set to active status.

Answer: B,C

Explanation:
An installed base is a hierarchical arrangement of products that are located or installed at a customer's location. To use installed bases in cases, you need to perform the following actions:
Assign a customer to the installed base. This is done by adding the customer as an involved party in the installed base header. The customer is the owner of the installed base and the products within it.
Assign at least one registered product to the installed base. This is done by adding the registered product as an item in the installed base hierarchy. A registered product is an instance of a product that is associated with a specific customer. You can also assign products and functional locations (also known as installation points) to the installed base hierarchy. References = Using an Installed Base, Using Installed Bases and Registered Products, Explaining How to Provide Expedited Service, Set Up Guide for SAP Service Cloud Version 2 To effectively use installed bases in cases within SAP Service Cloud Version 2, it is necessary that "A customer needs to be assigned to the installed base," which links the installed base to a specific customer account, providing a clear context for service and support activities. Additionally, "At least one registered product must be assigned to the installed base" to define the scope of products or equipment covered under the installed base, enabling targeted and relevant service actions based on the specific products included.

NEW QUESTION # 82
Which of the following actions can a Service Agent execute from the case "More Action" button?
Note: There are 3 correct answers to this question.

A. Summary
B. Mark as unread
C. Delete
D. Handover
E. Escalate

Answer: A,B,E

Explanation:
According to the SAP Service Cloud Version 2 documents and learning resources, the following actions can be executed by a Service Agent from the case "More Action" button:
Summary. This action allows the Service Agent to create a summary of the case, which is a concise and informative description of the case details, such as the subject, the priority, the status, the category, the resolution, and the next steps. The summary can be used to communicate the case progress to the customer or to other stakeholders.
Mark as unread. This action allows the Service Agent to mark the case as unread, which means that the case will appear as new in the Agent Desktop and will require the Service Agent's attention. This action can be used to remind the Service Agent to follow up on the case or to delegate the case to another Service Agent.
Escalate. This action allows the Service Agent to escalate the case to a higher level of authority or expertise, such as a manager or a specialist. The escalation can be triggered manually by the Service Agent or automatically by the system based on predefined criteria, such as the case priority, the SLA, or the customer satisfaction. The escalation can also involve sending notifications, changing the case status, or reassigning the case to another team or employee.
The other options are not correct because:
Delete. This action is not available from the case "More Action" button. Deleting a case is a permanent action that removes the case and all its related data from the system. Deleting a case can only be done by an administrator or a user with the appropriate authorization in the Cases work center.
Handover. This action is not available from the case "More Action" button. Handing over a case is a temporary action that transfers the ownership and responsibility of the case to another Service Agent for a specific period of time. Handing over a case can be done by the Service Agent or by the system based on predefined rules in the Settings > Cases > Case Handover view. References = Using Agent Desktop with SAP Service Cloud, Creating a Case Type, Configuring Case Escalation, Configuring Case Handover

NEW QUESTION # 83
Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.

A. Installed base
B. Customer
C. Product
D. Contract

Answer: B,C

NEW QUESTION # 84
Which attribute can you assign to a warranty?

A. Registered products
B. Non-covered categories
C. Duration
D. Dates

Answer: B

Explanation:
Warranties in SAP Service Cloud can be assigned non-covered categories (C), which define service categories excluded from warranty coverage.
* Dates (A) and duration (B) are inherent properties of warranties but are not "assigned" as attributes.
* Registered products (D) are linked to warranties but are not attributes of the warranty itself.
References:
* SAP Help Portal: Warranty Management
* SAP Documentation: Configuring Warranty Attributes

NEW QUESTION # 85
What can you do with Agent Desktop in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A. Use a mashup to execute transactions in other SAP solutions.
B. Create installed bases.
C. Assign products to existing accounts.
D. Create accounts and contacts.

Answer: A,D

Explanation:
According to the SAP Service Cloud Version 2 documents and learning resources, you can do the following things with Agent Desktop in SAP Service Cloud Version 2:
* Create accounts and contacts. Agent Desktop allows you to create and maintain master data for accounts and contacts, which are essential for managing customer relationships and service requests.
You can also view and edit the account hierarchy, the contact roles, and the communication preferences of the accounts and contacts.
* Use a mashup to execute transactions in other SAP solutions. Agent Desktop enables you to integrate with other SAP solutions, such as SAP S/4HANA Service, SAP Field Service Management, or SAP Marketing Cloud, by using mashups. Mashups are web pages that are embedded in the Agent Desktop and can pass input parameters from the service objects, such as cases, tickets, or registered products, to the external solutions. You can use mashups to perform actions in the external solutions, such as creating a service order, scheduling a service appointment, or launching a marketing campaign, without leaving the Agent Desktop.
The other options are not correct because:
* Creating installed bases is not possible with Agent Desktop in SAP Service Cloud Version 2. Installed bases are collections of products that are installed at a customer site and require service or maintenance.
Installed bases are created and managed in the Installed Base work center, which is not part of the Agent Desktop.
* Assigning products to existing accounts is not possible with Agent Desktop in SAP Service Cloud Version 2. Products are items that are sold or serviced by your company, and they can be assigned to accounts or contacts as attributes. Products are assigned and maintained in the Products work center, which is not part of the Agent Desktop. References = Introducing Agent Desktop in SAP Service Cloud Version 2, Using Agent Desktop with SAP Service Cloud, Description SAP Service Cloud Version 2 Feature Scope, Agent Console Add-On for SAP Service Cloud Agent Desktop in SAP Service Cloud Version 2 is a versatile tool that enables service agents to perform a variety of tasks efficiently. Among its capabilities, creating accounts and contacts directly from the interface stands out as a fundamental feature, allowing agents to manage customer information seamlessly.
Additionally, the Agent Desktop supports the use of mashups, which are integrations with external applications or web content. These mashups enable agents to execute transactions or access data in other SAP solutions without leaving the Agent Desktop environment, thereby enhancing productivity and providing a unified user experience

NEW QUESTION # 86
......

Our company has always been following the trend of the C_C4H56I_34 Certification.The content of our C_C4H56I_34 practice materials is chosen so carefully that all the questions for the exam are contained. And our C_C4H56I_34 study materials have three formats which help you to read, test and study anytime, anywhere. This means with our products you can prepare for exams efficiently. If you desire a SAP certification, our products are your best choice.

Accurate C_C4H56I_34 Test: https://www.itcertmaster.com/C_C4H56I_34.html

We have curated new Accurate C_C4H56I_34 Test questions answers to help you prepare for the exam, SAP C_C4H56I_34 Examcollection Dumps Torrent Online test engine bring you new experience, If you have any questions about C_C4H56I_34 cram book and notes, welcome to contact us, Do you desire to feel competent and confident going into your real Accurate C_C4H56I_34 Test - SAP Certified Application Associate - SAP Service Cloud Version 2 certification exam, Hundreds of SAP C_C4H56I_34 test takers do not get success because of using SAP C_C4H56I_34 outdated dumps.

Eliminating Superfluous Code, This chapter offers strategies and insights C_C4H56I_34 on the capability for network orchestration" that is essential in designing and managing networks that are centrally controlled.

Pass Guaranteed 2025 Newest SAP C_C4H56I_34: SAP Certified Application Associate - SAP Service Cloud Version 2 Examcollection Dumps Torrent

We have curated new SAP Certified Application Associate questions answers to help you prepare for the exam, Online test engine bring you new experience, If you have any questions about C_C4H56I_34 cram book and notes, welcome to contact us.

Do you desire to feel competent and confident going into your real SAP Certified Application Associate - SAP Service Cloud Version 2 certification exam, Hundreds of SAP C_C4H56I_34 test takers do not get success because of using SAP C_C4H56I_34 outdated dumps.

DOWNLOAD the newest Itcertmaster C_C4H56I_34 PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=1b6pSjsznPK6g-twpRpEbcZhZhLsQLiaA

Jack Foster Jack Foster

Biography

Quick Links

Resources

Support