The useful details
Straightforward answers for the Stillwater sample shopping experience.
No. Stillwater is a fictional store. You can explore the complete journey, but no money is collected and no order is sent.
The basket and wishlist are stored locally in this browser. They do not sync to other devices. You can clear them in Storage choices.
The demo charges £39 for delivery below £500 after discount. Delivery above that threshold and showroom collection are free.
You can prepare and download an appointment brief. No date or time is reserved, and there is no real showroom to visit.
Each product page states what is included. Accessories shown in illustrative photography may not be part of the product bundle.
Use the tile calculator on a tile product page. It rounds up to whole 1.44 m² boxes and includes your chosen waste allowance. Confirm quantities with your installer.
Use WELCOME10 in the basket to try a 10% demonstration discount. Only one code applies.
The returns page explains the demo process. No real goods are sold, so no return or refund transaction occurs.