1to4play / Help & contact

Support

Gameplay help, bug reports and a direct way to contact Matrixbreach about 1to4play.

Updated

How can we help?

All enquiries go to support@matrixbreach.com. Choose a form below to prepare an email draft, or write directly. You do not need a support account. Jump to all 23 game guides or browse the questions below.

Game guides and player counts

Find all 23 games below. Counts mean human players chosen in the library; bots, where supported, are separate. Open a title for controls, scoring, round endings and troubleshooting.

View the full player-count matrix
Games by number of human players
Game1 player2 players3 players4 players
Gravity DashYesYesYesYes
Odd StackYesYesYesYes
Thin IceYesYesYesYes
Critter TowerYesYesYesYes
Cup TossYesYesYesYes
Castle Race—YesYesYes
Snowball ClashYesYesYesYes
Flick GolfYesYesYesYes
Car ClashYesYes——
Dodge ArenaYesYesYesYes
Tiny TanksYesYesYesYes
Sumo PushYesYesYesYes
WheelieYesYes——
Puppy SmoochYes———
Guess the PersonYes———
Spider SolitaireYes———
Fleet Duel—YesYesYes
Arch Nemesis—YesYesYes
Basketball Hoop—YesYesYes
Darts—YesYesYes
Memory—Yes——
Chess—Yes——
Tic Tac Toe—Yes——
Gravity Dash1, 2, 3, 4 players

Survive an automatically scrolling obstacle course by switching between floor and ceiling.

Controls and turns
Everyone plays simultaneously. Tap your own Flip button to reverse gravity before gaps and striped barriers; you do not steer forward. Wait for the starting countdown.
Scoring and result
The last survivor earns one round win. First to two round wins takes the match. Players falling together draw that round and no point is awarded.
Solo play
One human plays against a bot. Bot difficulty is available in solo setup.
Pause, replay and assistance
Pause offers Resume, How to play and Restart round with confirmation. Next round continues the match; Rematch starts again. There is no move undo.
What can look like a bug
A flip cannot register during the countdown or after elimination. Running speed increases; tapping the course instead of your Flip pad does not steer your character.
Odd Stack1, 2, 3, 4 players

Take turns stacking irregular characters on a shared platform without knocking a piece off.

Controls and turns
Drag horizontally to position the preview. Tap the board or Rotate to turn it by 30 degrees; arrow controls also adjust position. Press Drop, then wait for every piece to settle before the next turn.
Scoring and result
The display counts successfully settled pieces per player. If any piece falls, the player responsible for the latest drop loses, including when an older piece falls. In a two-participant match the other player wins; with three or four, all other players share the win. Piece totals do not override that result.
Solo play
Solo is a human versus a bot, with Easy, Normal and Hard choices.
Pause, replay and assistance
Pause, Resume, How to play and confirmed Restart match are available, followed by Rematch. No undo is provided.
What can look like a bug
Odd Stack shares Critter Tower’s balance rules but uses character shapes. Controls wait while physics settles; a piece placed earlier can still be dislodged by the latest drop.
Thin Ice1, 2, 3, 4 players

Stay on the ice while the tiles under everyone’s feet weaken and disappear.

Controls and turns
Players move simultaneously by dragging in their own corner pad. Crossing a tile or standing on it cracks it. Avoid holes and the outer edge; there is no jump control.
Scoring and result
The last player on the ice earns one round win. Simultaneous falls draw and award no point. Over the selected round count, the highest number of round wins wins; equal totals can share the result.
Solo play
Solo adds a bot opponent with selectable difficulty.
Pause, replay and assistance
Pause has Resume, How to play and confirmed Restart round. Use Next round or Rematch when offered. There is no undo.
What can look like a bug
Standing still also wears out ice. A fall through a newly broken tile is expected; tapping elsewhere is not a jump.
Critter Tower1, 2, 3, 4 players

Balance animal pieces on the platform, taking one drop each.

Controls and turns
Drag left or right to move the preview. Tap the board or Rotate for a 30-degree turn, or use the position arrows. Press Drop and wait for the pile to settle; players do not drop simultaneously.
Scoring and result
Each safely settled drop increases that player’s stacked count. The latest dropping player loses as soon as any piece falls off, even an older piece. The other player wins in a two-participant match; the other players share the win in three- or four-player play.
Solo play
One human plays a bot; solo setup offers Easy, Normal and Hard.
Pause, replay and assistance
Pause, Resume, How to play, confirmed Restart match and Rematch are provided. No undo is available.
What can look like a bug
Input is intentionally restricted while pieces are falling or settling. Having the largest stacked count does not save the player who topples the tower.
Cup Toss1, 2, 3, 4 players

Be first to clear your ten-cup rack by landing balls inside cups.

Controls and turns
Players take turns. Swipe upward from the ball; direction aims and swipe speed controls distance. Drag slowly to reposition it first. Aim controls provide direction, power and Throw instead of swiping. Use Next player at handoff.
Scoring and result
A cup cleared counts once. Each turn starts with two shots; making both earns two bonus shots. First to clear all ten cups wins.
Solo play
Solo is against a bot with three difficulty choices.
Pause, replay and assistance
Pause offers Resume, How to play and confirmed Restart match. Rematch starts a new match. Aim controls are an alternative input method, not an undo.
What can look like a bug
A cancelled touch spends no shot. A slow drag moves the launch position rather than throwing; an already-cleared cup cannot score twice.
Castle Race2, 3, 4 players

Bring all three of your pawns into your castle before the other players.

Controls and turns
Take turns: Draw a card, select a pawn, then tap its marked destination. Positive cards can leave start and move clockwise; −4 moves backward. Use Pass turn when no move is available and Choose another pawn to change an uncommitted choice.
Scoring and result
Your home count is out of three; the first player with all three home wins. An exact count is needed to enter the castle. Landing on an opponent sends them to start. Arrow lanes boost three tiles and sweep opponents, except your own colour’s lane. Swap exchanges track pawns; Send home takes an opponent’s tile. Castle lanes are safe.
Solo play
There is no solo mode or bot in this catalog entry.
Pause, replay and assistance
Pause, Resume, illustrated How to play, confirmed Restart match and Rematch are available. Selecting another pawn changes the choice before moving; it is not a completed-move undo.
What can look like a bug
An overshooting card cannot enter home. Your own arrow lane does not boost you; a safe castle-lane pawn cannot be captured like a track pawn.
Snowball Clash1, 2, 3, 4 players

Knock out the other players with snowballs while keeping your character alive.

Controls and turns
This is turn-based. Drag from your character or throw pad, pull back and release. A longer pull gives more force; return to the starting point to cancel. Snowbanks block shots.
Scoring and result
Body hits deal 25 damage and head hits 40. Last player standing wins the round. A two-participant game ends with that round; three- and four-player games require two round wins. A round without a survivor awards no win.
Solo play
Solo adds a bot, with selectable difficulty.
Pause, replay and assistance
Pause, Resume, How to play, confirmed Restart match, Next round and Rematch are available. There is no undo after a throw.
What can look like a bug
Aiming is a pull-back action rather than a forward swipe. A snowbank can intercept a shot that appeared to line up with a player.
Flick Golf1, 2, 3, 4 players

Earn points by sinking the ball within three attempts on each hole.

Controls and turns
Drag anywhere on the course, pull back to aim and release to shoot. Pull farther for power; return to the starting point to cancel. Finish your turn, then use Next player so every participant plays the same hole.
Scoring and result
Sink in one, two or three shots for 3, 2 or 1 point respectively. A three-shot miss scores zero; water and out-of-bounds each use a shot. After someone reaches 12, everyone finishes that hole. A unique leader wins; tied leaders continue on further holes. Higher points win, rather than conventional lowest-stroke golf scoring.
Solo play
Solo is versus a bot with selectable difficulty.
Pause, replay and assistance
Pause, Resume, How to play, confirmed Restart match and Rematch are provided. There is no shot undo.
What can look like a bug
A fast ball may skip across the cup. Water returns it to its previous lie but still spends a shot. A cancelled pull does not spend one.
Car Clash1, 2 players

Protect your driver’s helmet and hit the other driver’s helmet to win rounds.

Controls and turns
Both participants play simultaneously. Tap either arrow to hop and hold to drive that way. In the air, hold an arrow to rotate the car and use the opposite arrow to recover.
Scoring and result
A round win adds one point; first to five round wins takes the match. Helmet impacts from cars, ramps or platforms can end a round. Water rises if a round runs too long. A tied round does not add a win.
Solo play
One human competes against a bot with selectable difficulty.
Pause, replay and assistance
Pause, Resume, How to play, confirmed restart, Next round and Rematch are available. No undo is provided.
What can look like a bug
Your own landing can expose the helmet to terrain. Airborne arrows rotate as well as affect motion; holding too long can flip you into danger.
Dodge Arena1, 2, 3, 4 players

Avoid bouncing balls; in solo, survive and build a score, and in multiplayer outlast your opponents.

Controls and turns
Drag in your own corner pad to move. Multiplayer is simultaneous. Arrows warn where new balls will enter. Each player starts with two hearts, with brief protection after a hit.
Scoring and result
Solo score is ten points per full second survived, plus near-pass points and 50 per wave after the first. A near pass gives 10 × combo points; chaining within five seconds grows the combo up to five. The solo run ends when you lose your hearts. Multiplayer ranks survival, then remaining hearts and close-pass score for surviving players; placement awards count−1 points for first, one fewer for each following place, with shared places averaging their points. Totals across the selected rounds decide the match. Tied leaders play up to two deciding rounds and can remain joint winners.
Solo play
Solo is a survival challenge with difficulty choices, not a match against a bot.
Pause, replay and assistance
Pause, Resume, How to play, confirmed Restart round, Next round and Rematch are available. There is no undo.
What can look like a bug
Brief hit protection is expected. A near pass scores differently from a collision; a round’s close-pass score is not the same as multiplayer placement points.
Tiny Tanks1, 2, 3, 4 players

Be the last tank remaining and win the most rounds.

Controls and turns
Tanks rotate automatically. Hold your coloured pad to aim, then release to fire; everyone acts simultaneously. Recoil pushes your tank backward and each shell can bounce once. A long hold releases automatically.
Scoring and result
Two hits normally eliminate a tank; deciding rounds use one hit. The closing arena also forces play inward. At the time limit, health, damage dealt and proximity to the centre resolve surviving positions. The round winner earns one win. Totals across the chosen rounds decide the match; tied leaders get a tiebreak. If every tank is eliminated together, the tied tanks enter a deciding round.
Solo play
Solo includes bot opponents and a selectable difficulty.
Pause, replay and assistance
Pause includes Resume, Restart round with confirmation and How to play. Next round, Play tiebreak and Rematch appear as appropriate. There is no shot undo.
What can look like a bug
Holding is for aiming, not continuous firing. Your own recoil and a bouncing shell can change what seemed a safe position; leaving the closing arena can eliminate a tank.
Sumo Push1, 2, 3, 4 players

Push opponents outside the ring while staying inside it yourself.

Controls and turns
All players move simultaneously by dragging their coloured corner controls. Faster collisions push harder. The ring begins shrinking after 40 seconds in a normal round, or five seconds in a tiebreak.
Scoring and result
Last in wins the round. Placement awards run from zero for first eliminated to participant-count minus one for the winner. Totals across the selected rounds decide the match; tied leaders play a tiebreak. At the time limit, remaining players are ranked by distance from the centre, favouring the closer player.
Solo play
Solo supplies bot opponents; select difficulty in solo setup.
Pause, replay and assistance
Pause, Resume, How to play and confirmed Restart round are available. Continue with Next round, Play tiebreak or Rematch. No undo is provided.
What can look like a bug
Momentum can carry you out after contact. The ring’s changing size is intentional; staying near an old boundary is not safe for the whole round.
Wheelie1, 2 players

Balance on the rear wheel and accumulate wheelie distance during a 60-second run.

Controls and turns
Hold Accelerate to lift the front wheel. Release to settle or hold Brake to recover; excessive backward rotation crashes the bike. Two players take separate runs, using Ready to hand over the device. Keyboard arrows or A/D can brake and accelerate.
Scoring and result
Only distance travelled while wheelieing counts, not all road travel. Land safely and lift again to continue scoring. A run ends on a crash or after 60 seconds. The larger wheelie distance wins in two-player play; equal scores draw. Solo records a personal best.
Solo play
Solo is a score challenge with no bot.
Pause, replay and assistance
Pause offers Resume and Restart match. Play again repeats the challenge. No undo, paid recovery or tail-scrape bonus is implemented.
What can look like a bug
Total travel and wheelie distance are separate results. The score may stop rising while both wheels are on the road; holding Accelerate too long can cause a backward crash.
Puppy Smooch1 player

Merge matching puppies into larger breeds while keeping the pile below the dashed line.

Controls and turns
Drag to aim horizontally and release to drop. Matching puppies merge on contact; two Great Danes smooch and disappear. The preview shows the next three puppies. There are no opponent turns.
Scoring and result
Merges add points according to breed tier: tier × (tier + 1) ÷ 2, with the created tier used for a normal merge. Build the highest score; it is not a race against another player. A pile staying over the danger line for two seconds ends the run.
Solo play
A solo physics puzzle, with no bot. Its difficulty choices affect the puzzle rather than a bot opponent.
Pause, replay and assistance
Pause and restart are available. Sweep clears the three smallest breed types and Undo restores the last drop, each once per game. Undo last drop can also be offered after game over if unused.
What can look like a bug
Undo is unavailable after it is used or no eligible snapshot remains. Sweep also clears that snapshot. A brief bounce above the line is different from sustained overflow.
Guess the Person1 player

Identify the bot’s secret person before it identifies yours.

Controls and turns
Choose your own secret card first. On your turn ask about a trait, tap candidate cards to remove those that do not fit the answer, then end your turn. Tap a removed card again to restore it. Answer the bot using your chosen secret. Select a guess when ready.
Scoring and result
The first correct final guess wins. A wrong final guess loses; there is no points total or local multiplayer mode.
Solo play
One human versus the bot. Easy asks simpler questions; Hard aims to divide candidates more evenly.
Pause, replay and assistance
Pause, How to play, restart and replay controls are provided. Candidate elimination can be reversed before a final guess; this does not undo a final guess.
What can look like a bug
Eliminating candidates is manual, not automatic. Accidentally removed candidates can be restored by tapping them; answer the bot from your secret card, not its candidate list.
Spider Solitaire1 player

Clear eight complete King-to-Ace runs, each in a single suit.

Controls and turns
Tap a face-up card then a destination, or drag it. Place on the next rank up regardless of suit, but move a group only if it descends in order in the same suit. Empty columns accept any card or valid sequence. Stock deals one card to each of the ten main columns; fill every main column first.
Scoring and result
Eight completed same-suit King-to-Ace runs clear the game. Completion and move count are shown; there is no competing player score. Face-down cards turn over when exposed. One- and two-suit modes are supported. Random deals are not guaranteed solvable.
Solo play
A solo card puzzle with no bot.
Pause, replay and assistance
Undo and redo moves or deals repeatedly. Hint highlights a possible move, not a guaranteed solution. Extra column adds one spare column with no stock cards. Pause, restart the same deal and new-game controls are available.
What can look like a bug
A mixed-suit descending pile cannot move as a group or complete a run. The spare column does not remove the requirement to fill the ten main columns before dealing. Long columns scroll; drag near an edge while holding cards to scroll.
Fleet Duel2, 3, 4 players

Sink the other fleets and be the last fleet afloat.

Controls and turns
Place ships privately: drag onto your board, tap to rotate, or choose Random for the whole fleet. Use the handoff prompts so the next player places privately. In battle, take turns tapping a target cell on another living player’s board; a hit lets you fire again and a miss passes play.
Scoring and result
The hit count records successful hits. A fully hit ship sinks. Eliminated fleets leave play. The last surviving fleet wins; this is not a timed points race.
Solo play
No solo mode or bot is provided.
Pause, replay and assistance
How to play, pause/resume, restart and rematch are available. Placement can be adjusted before confirming; shots cannot be undone. Face-to-face boards affects supported board orientation.
What can look like a bug
Placement handoff protects each setup; the battle is shared tabletop play. A hit intentionally keeps the same player’s turn. Previously fired cells are not new targets.
Arch Nemesis2, 3, 4 players

Build the highest target score across three sets of three arrows each.

Controls and turns
Players take turns. Hold to draw the bow, drag in small movements to aim, then release. The bow auto-releases after five seconds. Aim against the wind; each player gets the same wind for a round.
Scoring and result
Target rings score 1–10 from outside to centre; a miss scores zero. After nine arrows per player, highest total wins. Equal highest totals draw.
Solo play
No solo mode or bot is provided.
Pause, replay and assistance
Pause, Resume, How to play, restart and rematch are available. An arrow already shot cannot be undone.
What can look like a bug
The aim is a hold-and-drag, not a tap-to-shoot. Wind and the automatic five-second release can explain an unexpected landing.
Basketball Hoop2, 3, 4 players

Score as many baskets as possible in your 30-second turn.

Controls and turns
Players take separate timed turns. Touch and move the ball, swipe upward toward the hoop and lift your finger to shoot. Pass the device at the turn handoff.
Scoring and result
Each basket is one point. Shots released before the buzzer can still land and count, so the game waits for them before advancing. After every player’s turn, highest score wins; tied highest scores draw.
Solo play
No solo mode or bot is provided.
Pause, replay and assistance
Pause, Resume, How to play, restart and rematch are provided. There is no shot undo; face-to-face orientation can be changed where offered.
What can look like a bug
The timer ending does not immediately discard balls in flight. A downward or very short gesture is not a valid upward shot.
Darts2, 3, 4 players

Reduce your score from 301 to exactly zero before the other players.

Controls and turns
Take turns throwing one dart. Tap once to lock the moving left–right position, then tap again to lock height and throw. This is timing-based aiming, not swiping.
Scoring and result
The wedge scores its number, the outer ring doubles it, and the inner ring triples it. Outer bull is 25 and bullseye 50; a miss is zero. Subtract the result from 301. Going below zero is a bust and that dart changes nothing. First to exactly zero wins; a double finish is not required.
Solo play
No solo mode or bot is provided.
Pause, replay and assistance
Pause, Resume, How to play, restart and rematch are available. Pausing can reset unfinished aiming; it does not undo a scored dart.
What can look like a bug
Turns are one dart each, rather than a standard three-dart visit. A high-scoring shot can bust when fewer points remain.
Memory2 players

Find more matching picture pairs than the other player.

Controls and turns
Tap two face-down cards on your turn. Wait for the flip/reveal animation before another selection. A match lets you keep playing; different pictures turn back over and pass the turn.
Scoring and result
Each matching pair earns one point. The game ends when all eleven pairs are claimed; most pairs wins. The current board contains eleven pairs, so a completed board has a unique higher pair count.
Solo play
Two human players only; no solo bot.
Pause, replay and assistance
Pause, Resume, How to play, restart and rematch are provided. There is no peek or move undo.
What can look like a bug
Cards briefly ignore input while they reveal, hide or collect. Keeping the turn after a match is intentional.
Chess2 players

Checkmate the other king in a two-player chess match.

Controls and turns
P1 plays White and moves first. Tap a piece and a highlighted legal destination, or drag it. Players alternate moves. Castling, en passant and promotion choices are implemented; a king may never be left in check.
Scoring and result
Checkmate wins; this is not a material-points contest. Stalemate and insufficient material draw. Players can agree a draw or claim an eligible repetition/50-move draw. Resigning awards the win to the other player.
Solo play
Two human players only; there is no computer opponent.
Pause, replay and assistance
Pause, Resume, How to play, restart, resign and offer/claim draw controls are available. There is no move-undo control. Face-to-face orientation supports tabletop play.
What can look like a bug
A highlighted move must be legal with your king safe. En passant is available only immediately after the qualifying pawn move; castling also requires an unmoved king/rook and a safe clear path.
Tic Tac Toe2 players

Place three of your marks across, down or diagonally.

Controls and turns
Take turns tapping an empty square. P1 is X and starts; P2 is O. Filled squares cannot be replaced.
Scoring and result
A line of three wins the game. A full board with no line is a draw. This game resolves a board result rather than awarding a performance score.
Solo play
Two human players only; no solo bot.
Pause, replay and assistance
Pause, Resume, How to play, restart and Play again controls are available. There is no move undo.
What can look like a bug
Tapping an occupied cell or playing out of turn has no effect. The next board starts through Play again, rather than by overwriting the finished board.

Getting started

What is 1to4play?

A collection of 23 single-player and same-device multiplayer games. Each game supports particular player counts; there is no online matchmaking, chat or account system.

How do I choose a game and the number of players?

Choose the 1-, 2-, 3- or 4-player section on the home screen, then open Games. That section determines the number of human players. Select a game from its library; you do not change the human-player count inside the game. The player matrix below shows which games appear in each section.

Can several people play on one phone or tablet?

Yes. Local multiplayer shares one screen. Some games use simultaneous controls, some alternate turns and some pass the device between runs. Check the individual guide. Four-player simultaneous games may be easier on a larger tablet.

Can I play alone?

Use the 1-player library. Some games add bot opponents, while others are solo puzzles or score challenges. The game guide explains which.

What do the player colours and shapes mean?

P1 is a red square, P2 a blue circle, P3 a green triangle and P4 a yellow capsule. Follow your player label as well as its colour. In Chess P1 plays White; in Tic Tac Toe P1 is X.

Why do 2vs2 or Party say No games yet?

These selectors currently have empty libraries. They do not provide additional playable team or party modes. Choose an available 1-, 2-, 3- or 4-player library instead.

Can I play with friends over the internet?

No. There is no remote multiplayer or online matchmaking. Everyone in a multiplayer game plays on the same device.

Do I need an account, controller or another device?

No account, sign-in, controller or second device is required for touchscreen play. Each person uses the controls or turns provided on the shared screen.

Can I play without internet?

Gameplay is local and intended to work offline. Opening this website or sending a support email uses your browser or mail application and its connection. Those are separate from game play.

Controls and accessibility

Where are a game’s instructions?

Open How to play from the game’s setup or pause screen where offered. Some games use a tutorial with Previous and Next. Close it with Done or Got it to return. The guides below explain the controls for every catalog game.

Why is difficulty available only in some solo games?

Bot difficulty is available in supported human-versus-bot games, not human multiplayer. Solo puzzles can have their own difficulty options; they do not necessarily contain a bot.

How do I pause, restart or play again?

Use the game’s Pause control, then Resume or its restart option. Restart round and Restart match have different scope: read the confirmation before continuing. Results screens offer the relevant Next round, Rematch or Play again action. There is no universal undo; only the guides for games with undo describe it.

How do I mute sound or disable vibration?

Open Settings. Set Volume to 0% to mute audio. Turn Haptics off to disable app vibration. Haptics also depend on device hardware and operating-system settings.

What does Reduce motion change?

Settings → Reduce motion limits supported decorative animation and effects. It does not remove the movement needed to play physics or action games and is not a way to freeze opponents.

What do the frame-limit options mean?

Settings → Frame limit offers 30, 60 and 120 as maximum frames per second. Device performance, thermal conditions and display refresh rate determine the actual rate. Choosing 120 does not guarantee 120 FPS.

How do I change the display theme?

Settings → Display → Dark mode changes the game appearance and is saved locally. The Matrixbreach website has its own light/dark control and saves that browser preference separately from the game.

Which controls support left-handed preferences?

Settings → Player controls has P1 · Left-handed and P2 · Left-handed preferences. The current source saves these preferences for future controls but does not apply them to the games yet. A saved switch does not mean every control layout changes.

What does face-to-face mode do?

Face-to-face boards rotates supported players’ views for tabletop use, such as Fleet Duel and Chess. It does not add remote players or rotate every game. Use the in-game option where provided.

How do I check touch input?

Open Settings → About → Test touch controls. Try the same fingers and positions that were unresponsive in a match. A device or operating-system gesture can limit simultaneous touches; this diagnostic does not change hardware limits.

What if the screen does not rotate?

Check your device’s orientation lock and allow rotation. Rotate before entering the game, then pause/resume if necessary. The app supports portrait and landscape. Its game library uses three tiles per row in portrait and four in landscape; these are app layouts, not a website setting.

Local records and device changes

What is saved locally?

Settings, first-launch acceptance details and applicable per-game settings or records are kept in app storage. For example, Wheelie stores a personal best and Puppy Smooch stores score records. There is no account or developer-operated cloud save.

Does every game save an unfinished match?

No. Do not assume a live match will resume after leaving or closing the app. Pausing while the current session remains open is different from a durable save.

Can I transfer progress to another device?

There is no app-provided transfer or cloud-sync service. Operating-system backups may include or restore some data depending on device settings, but transfer and recovery are not guaranteed by Matrixbreach.

What happens if I uninstall or clear app data?

Local settings and records can be permanently lost. Clear cache is different from clearing storage/data; iOS Offload App is different from Delete App. Read Data and Deletion before taking destructive steps. Platform backups have separate controls.

Can support restore local progress?

Support has no remote copy of your game files and cannot promise recovery. Keep the existing installation, describe what changed and contact us before clearing storage or reinstalling.

What happens if a match is interrupted?

Backgrounding, a call, focus changes or an operating-system interruption can pause or affect a match. Check the screen and use Resume where offered. If the operating system closes the app, the unfinished match may be lost.

Troubleshooting

A touch or several fingers are not responding.

Check the active player/turn and whether the game is in its countdown, settling, reveal or shot animation. Close overlays and test Settings → About → Test touch controls. Try fewer simultaneous fingers and check device edge gestures. Report the game, human-player count, orientation and exact pad or area affected.

Performance is slow or the device gets warm.

Pause the match, close other heavy apps and choose a lower Frame limit. Try Reduce motion, let the device cool and check for an available app update. Do not clear records to improve performance as a first step.

There is no sound.

Check app Volume, device media volume, silent/audio-output settings and any connected headphones or Bluetooth device. Raise Volume above 0%. Restart the app if needed.

Haptics are missing.

Check Haptics and the device’s vibration controls. Not all hardware or platforms provide the same feedback. An unsupported haptic is not evidence that a touch failed.

The layout or screen orientation looks wrong.

Check orientation lock, rotate the device and pause/resume. If an overlay is covering controls, close it. Report the device, orientation, player count and screen; attach a redacted screenshot from your mail app if useful.

The game paused unexpectedly.

Check whether the app lost focus, a system overlay appeared or the device was backgrounded. Dismiss the interruption and use Resume. A restart confirmation may discard a round or match; read it first.

The app crashes, freezes or will not open.

Close and reopen the app. If needed restart the device, check available storage and check updates from the channel used to obtain it. For a repeatable problem, report the game, last action and optional version/platform. Clearing data or reinstalling may destroy records, so contact support first.

A record or setting is missing.

Keep the current installation and explain whether the app was updated, moved, restored or cleared. Certain games do not save unfinished matches. Support cannot remotely restore records that were never uploaded.

The email draft did not open.

The browser cannot reliably detect your email handler. Use the complete selectable subject and message in the form’s fallback, copy them and email support@matrixbreach.com from your preferred mail service. A long message uses this fallback rather than being cut short. Opening a draft is not sending it.

Purchases, permissions and privacy

Are there ads, purchases or subscriptions?

The inspected app implements none. It has no coins, paid hints, paywalls, daily rewards or online leaderboards. Billing or account help remains a shared contact topic; it does not mean this app has billing or accounts.

Which permissions does the app use?

The inspected Android configuration declares vibration for haptics and notification authorization. Notification scheduling or delivery is not implemented, and declining notifications does not block gameplay. Games do not request camera, microphone, contacts, location or photo-library access. Final packaged-release permissions still need verification.

What happens to a support draft?

The website keeps fields in the open page’s memory. It does not send or store the draft on a support server. Review and press Send in your email app to submit it; attachments are added there. Closing or reloading can lose the website draft.

How do I remove data or raise a privacy concern?

Use Data and Deletion for local device steps. For support correspondence or a privacy request, email support@matrixbreach.com or choose Contact us → Other enquiry. State what information or request is involved without passwords, payment details or unnecessary identity documents. Sending email does not erase device storage.

Writing a useful report

Describe the game or screen, player count, orientation, what you did, what happened and what you expected. App version/build and platform are optional: supply your installation’s details only if known. Settings → About displays the version.

Add screenshots in your email app only after redacting unrelated personal information. Do not send passwords, one-time codes, payment details or unnecessary child information. These forms create drafts; they do not send them. There is no promised response time. Read Privacy Policy and Data and Deletion for removal requests.

Report a bug

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